1)   Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer, Technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

 2)   Digital PhoneBook 2003
A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files.
contact manager, PIM, personal information manager, contact management, dialer, phone book, phonebook, phone list, phone, phone number,

 3)   Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service,

 4)   4Sales CRM 2.8
4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,

 5)   Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
Telephony, Modem, Caller ID, Digits, Phone, Speech, Wave, Answering Machine, SAPI 5, Call Center,

 6)   Terrasoft Call Center 2.8
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
call centre, call center, crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm,

 7)   rapidHELP 2.1
rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support
Service Desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter,

 8)   Terrasoft CRM 2.88
Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, crm system, services, call center,

 9)   AutoSecretary 4.0
Autosecretary is a software solution for handling incoming and outgoing voice phone calls based on AI voice processing feature. It can call your customers and give them different personalized sets of voice information based on custom scripts.
Automated attendant, autosecretary, answering machine, calling machine, dialing machine, CND, voice modem, communication, subscribe, r dialogic,

 10)   DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

 11)   Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
answering machine, dialer, call center,

 12)   phulmonty 1.1.3
PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor
order entry, inventory control, sales management, contact management, call center, CRM,

 13)   Software Publishers CRM 2.8
Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build your software brand by providing the best sales and support experience.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,